Daten & Wissen

Tim Harford’s guide to statistics in a misleading age
Tim Harford, The Undercover Economist, 5. Februar 2018

Service Design

Scaling Service Design in government: A new approach to service design in large organisations – Video / Slides
Louise Downe, Government Digital Service, 2. November 2017

Redesigning Government for the 21st CenturyHow to move away from a “transaction after transaction” behavior to create the right services – Video / Slides
Louise Downe, Government Digital Service, 17. Juni 2016

User Research

Understanding the needs of service data users
Tingting Zhao / Chris Thomas / Katie John, GDS user research team, 5. Dezember 2017